Our Employee Advocate, Viola (Vi), has more than 30 years of industry experience, which comes in handy acting as a liaison between policy holders and insurance carriers. She is a favorite among our clients and their employees for helping claims get reviewed and reprocessed.

Kindness is important to Vi, and she strives to present that to everyone she meets. A teacher by training, she volunteers her time teaching ESL (English as a Second Language) in Snoqualmie Valley.

Originally from California, Vi is now a solid Washington-transplant, having raised her two fabulous children in North Bend. She and her husband love to travel, and with their children living on the opposite coast and in Europe, they have ample opportunities to do so. Vi also loves musical theater and ballet, and has been known to plan vacation days around seeing The Nutcracker.